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Dec. 10, 2024

062: Tactic Tuesdays: The Power of Face to Face Marketing

Ever wondered how face-to-face marketing can catapult your brand beyond the constraints of online sales platforms? Join us as we unravel the strategic shift from Amazon’s ad-heavy sales model to the dynamic realm of trade shows. With insights from our guests, Mike and Matt, we'll guide you through their transformative experience at a major trade show, targeting pool professionals and builders. Discover how an interactive booth experience, like the "Pool Olympics," can captivate audiences and create lasting brand impressions.

In our discussion, we move through the lessons learned from engaging directly with industry pros. From the critical choice of booth location on a main aisle to creative promotional strategies using QR codes, we’ll share the nuances of effective trade show tactics. Uncover the importance of product durability and attractive warranties that can take attendees by surprise and ensure your brand stands out. Learn why distinct QR codes are key to better tracking and how they can inform your future marketing decisions.

Finally, we tackle the financial intricacies of trade show participation. Explore how a customizable backlit booth sourced from an overseas manufacturer can provide both flexibility and cost efficiency. We also discuss innovative ways to gather contact details using tools like Popple and how to maintain engagement through product giveaways. Whether you’re venturing into trade shows for the first time or seeking to refine your strategy, this episode provides actionable insights to maximize your brand's presence and market penetration.

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Chapters

00:00 - The Power of Face-to-Face Marketing

13:16 - Trade Show Lessons Learned

19:32 - Maximizing Trade Show Budget Efficiency

29:48 - Pool Pro Market Penetration Strategy

34:24 - Maximizing Trade Show Attendee Engagement

Transcript
WEBVTT

00:00:00.300 --> 00:00:03.650
Welcome everyone to the Brand Fortress HQ Tactics Tuesday.

00:00:03.650 --> 00:00:09.493
This is our podcast episode where we talk about different tactics for building brands on Amazon and beyond.

00:00:09.493 --> 00:00:16.434
Today we have a really interesting episode that I'm excited to bring to you guys about the power of face-to-face marketing.

00:00:16.434 --> 00:00:31.963
We think a lot selling on Amazon and e-commerce about ads on Amazon and ads on other platforms and TikTok and social media, but there's a lot of power in just being able to talk to people face-to-face, to interact directly with people around your brand.

00:00:31.963 --> 00:00:42.884
And today Mike and Matt are going to share a pretty unique experience that they had of being at a trade show that was within their target market, what that looked like, what they learned from it.

00:00:42.905 --> 00:00:50.014
We've talked a little bit on previous episodes what that setup to the trade show looked like, which I think is also very important.

00:00:50.014 --> 00:00:57.167
So I encourage listeners to go back and listen to those, because there's a lot of work and planning that went into that trade show before you guys even started.

00:00:57.167 --> 00:01:01.424
But with that, I guess Mike, I'll turn it over to you on.

00:01:01.424 --> 00:01:08.408
Maybe start with just at a high level, or if you can kind of recap what got you interested in the trade show and at a high level.

00:01:08.408 --> 00:01:12.930
You know what was some of the prep that you did to be successful at the trade show Sure.

00:01:13.552 --> 00:01:48.790
So the first thing was is that the decision to do the trade show was very much prompted by the, I guess the idea that we needed to move into other territory outside of Amazon in order to not only.

00:01:48.790 --> 00:01:59.433
We've been in a position where a large portion of our sales on Amazon are now all ad-based, which obviously is very expensive these days, since ad costs on Amazon are way more than they used to be.

00:01:59.433 --> 00:02:27.830
So from my perspective, the only way that we really kind of turn that trend around a little bit on Amazon and begin to move toward a higher percentage of sales coming from organic, which obviously is from ranking then is to get more brand exposure off platform so that our brand becomes something that people are actually searching for on Amazon because they heard about us someplace else.

00:02:27.830 --> 00:02:45.788
We all know the more that your brand is being searched on Amazon in reference to or in combination with the key phrases and terms and products that you sell, the more likely you start moving up in the rankings on Amazon just by virtue of the fact that Amazon expects you're going to get more conversions out of that because people are looking for you, so there's a lot of value there.

00:02:45.788 --> 00:02:50.364
Also, amazon pays attention to how Google is ranking you and things of that nature.

00:02:50.364 --> 00:02:54.562
So there's a lot of off-platform stuff that can affect the Amazon algorithm in terms of ranking.

00:02:54.562 --> 00:03:01.963
So the other thing was is that we know that our market on Amazon is mostly residential users.

00:03:01.963 --> 00:03:05.973
We do sell to some commercial users on Amazon, but mostly it's going to be residential.

00:03:06.841 --> 00:03:13.429
We recognized not too long ago that it made a lot of sense for us to move into the commercial market with our products.

00:03:13.429 --> 00:03:24.927
Now, for anybody who doesn't know, who hasn't maybe listened to previous episodes, we sell a super high quality like premium grade pool cleaning tools, so poles and nets and brushes, things like that.

00:03:24.927 --> 00:03:32.502
Essentially they are pro grade, but we have sold to primarily the residential market ever since we started about 10 years ago.

00:03:32.502 --> 00:03:42.151
What became obvious was if we're going to sell a pro grade unit, why don't we start selling it to the actual pros that would also use it Because they're going to buy in bulk?

00:03:42.151 --> 00:03:52.276
There's a lot of things about our warranty that makes sense for a commercial market, because instead of unlimited free replacement, it's unlimited 50% off replacement and so we actually make money on those replacements.

00:03:52.276 --> 00:03:53.861
So it's kind of like a consumable.

00:03:54.783 --> 00:04:00.241
And at that point it became clear okay, if we're going to move into the pro market, then how do we get there?

00:04:00.241 --> 00:04:11.544
Like, what are the ways that we get our brand in front of those individuals that are the buyers for these companies, whether they're pool cleaning pros, whether they're pool builders or developers, things of that nature?

00:04:11.544 --> 00:04:21.603
And it just became obvious the trade show made a lot of sense for us to, for us to dip our toe in, and really not even dip our toe in, but, like, if we're going to do it, then let's go big at it, right?

00:04:21.603 --> 00:04:25.230
So we went to one of the biggest trade shows in the U?

00:04:25.230 --> 00:04:29.447
S for pool professionals and pool builders and kind of that's.

00:04:29.447 --> 00:04:33.822
That was the road to, you know, getting in there and making that decision.

00:04:34.324 --> 00:04:47.810
Okay, yeah, and I think that that you know, a key takeaway there that I have is is that, yes, expanding off Amazon, but also looking at how can you take that same product into a little bit different customer segments, which I think is really important there.

00:04:47.810 --> 00:05:00.201
So I know, you know, and we talked again about a little bit about it on a different episode but one of the things that you were implementing in order to, you know, go beyond just hey, here's a booth, here's some information.

00:05:00.201 --> 00:05:05.411
Investing in this, you really have to have something that's more interactive, that's going to catch people's attention, and that type of stuff.

00:05:05.411 --> 00:05:10.694
And you had, you know, a booth set up around the pool, olympics, and some activities and that type of stuff.

00:05:10.694 --> 00:05:20.822
Can you give us a quick overview of what those activities were and how you got people engaged at the, at your booth, sure, so yeah it, we.

00:05:21.762 --> 00:05:22.723
I've never done a trade show.

00:05:22.723 --> 00:05:28.528
I've been to some, but I've never done one myself, so it wasn't something that I had a lot of experience in, but it became.

00:05:28.528 --> 00:05:44.221
I just thought it made perfect sense that a lot of the booths that I have seen at trade shows in the past were simply we're here, products.

00:05:44.221 --> 00:05:48.600
You know, we've got a little video running and I'm sitting at my booth waiting for somebody to stop by my booth and then I'll tell them about my product if they happen to show up right.

00:05:48.600 --> 00:05:59.983
And so for a lot of you know, businesses that do trade shows, I feel like they don't get a lot of traffic to their booth because they don't really do anything that would encourage people to show up there, and so I wanted to do something different.

00:05:59.983 --> 00:06:09.656
I wanted to do something not only that I thought would draw people to the booth, but also that we could get video of and get pictures of, and get up on social media and utilize that in other ways.

00:06:09.656 --> 00:06:14.749
So we decided that we wanted to have some sort of a competition at the booth.

00:06:14.749 --> 00:06:18.524
We thought that that would drum up more activity.

00:06:18.524 --> 00:06:26.730
People would show up at the booth, people would see people at the booth, and so that would draw others to the booth, and then the question was okay, well, what does that look like?

00:06:26.730 --> 00:06:27.333
What are we going to do?

00:06:27.333 --> 00:06:48.911
So for us, the thing that made the most sense was creating this competition, which was based around our actual products, so that we could get our products into the hands of the users that we felt like we wanted to sell to, so that they could feel this you know, the durability of the units, our warranty.

00:06:48.911 --> 00:07:02.642
One of the things that's really useful for a pool pro with regards to our warranty is that not only is it unlimited 50% off replacement which nobody else in the category is even offering a warranty to commercial users, much less, you know, at a discounted rate.

00:07:02.642 --> 00:07:07.461
You know of that nature but also that the units that we sell are very modular.

00:07:07.461 --> 00:07:20.987
So instead of when their pool rake dies and they need a new one, with everybody else, they got to go out and basically pay the standard wholesale rate for that product and to replace it because there's no warranty.

00:07:20.987 --> 00:07:28.531
With us, not only is it 50% off, but instead of replacing the entire rake, they can replace the handle or the rim or the net, you know.

00:07:28.531 --> 00:07:37.704
So it's much less expensive, but part of that that we needed to really drive home in terms of the message was not only is it inexpensive, but it's easy to do.

00:07:37.704 --> 00:07:43.204
It's easy to actually replace the handle or replace the net or something, because time is money for these guys, right.

00:07:43.685 --> 00:07:49.375
So what we did was part of the competition was a disassembly and reassembly station.

00:07:49.375 --> 00:07:52.240
So we had a table set up, we had three of our products.

00:07:52.240 --> 00:08:11.471
We had our brush, our net and a shortened version of our pool pole sitting on this front table, and the idea behind the competition was you disassemble, completely disassemble the unit and completely reassemble the unit and we'll time you, and whoever gets the best time on any given day will win that item.

00:08:11.471 --> 00:08:14.288
So if you were the best on the pool net, you win a pool net.

00:08:14.288 --> 00:08:16.208
If you were best in a pool pool, you win a pool pool.

00:08:16.208 --> 00:08:30.497
We also had a couple of strength stations, which was inclined pushups and inverted rows for individuals that maybe are a little bit more fitness oriented and thought maybe they could, you know, break out a bunch of push-ups.

00:08:30.497 --> 00:08:40.892
And the idea behind that was we had it set up so that our pool poles were the stands, so the stands for the push-up, you know section, and the inverted rows were our pool pole.

00:08:40.892 --> 00:08:50.602
The idea was it was stressing the locking mechanism on our pool pool, so every time somebody did another push-up, they were stressing that locking mechanism, so we were able to show the durability of the unit.

00:08:51.966 --> 00:08:53.710
Honestly, we had a lot of interest.

00:08:53.710 --> 00:08:57.089
We had a lot of people show up at the booth and actually compete in the competition.

00:08:57.089 --> 00:09:00.280
We had people come back numerous times to improve their times.

00:09:00.280 --> 00:09:07.293
We saw a lot of people who would see people at the booth and that would draw them to the booth like, hey, what's going on here?

00:09:07.293 --> 00:09:15.583
But, honestly, the biggest benefit to it was once people got it in their hands and they were able to see so we had.

00:09:16.485 --> 00:09:27.442
We literally thought so I did a disassembly and reassembly of all of our tools and it looked like okay, yeah, pretty much everybody should be able to do this in three minutes.

00:09:27.442 --> 00:09:31.081
You know, if they've never seen the product, they've never done it before.

00:09:31.081 --> 00:09:38.067
Like, three minutes is a good time, right, I didn't want to make it too much shorter than that because I wanted them to be successful, right?

00:09:38.067 --> 00:09:44.951
Like the idea was hey, this is easy, so I wanted them to succeed, but we didn't want to, you know, make it too, you know, too long either.

00:09:44.951 --> 00:09:52.363
So three minutes was it.

00:09:52.403 --> 00:09:57.256
We found that we had a bunch of people who managed to fully disassemble and reassemble all of the units in as little as like 20 seconds.

00:09:57.256 --> 00:10:02.672
Wow, and and on one I think the minimum was like 45 seconds versus what I thought like two to three minutes.

00:10:02.672 --> 00:10:02.932
Right.

00:10:02.932 --> 00:10:15.604
But the nice thing about that was then we could tell people when they came up to the booth and they're and we're talking about the product, we can say look, we had a 15 year old kid who fully disassembled and reassembled this net in like 30 seconds.

00:10:16.164 --> 00:10:21.623
So if you need to do this out in the field and you got to swap out a handle, you can re.

00:10:21.623 --> 00:10:26.759
You could put every piece on this unit, like fully disassemble it and reassemble it in 45 seconds.

00:10:26.759 --> 00:10:36.831
So if you've got to just do a handle, imagine how quickly you could be back on the job If you just keep handles, you know, keep the individual parts in the truck, so that then you're just back to work, right.

00:10:36.831 --> 00:10:43.390
So it was really a very experiential way for us to show them how easy it is to replace those parts.

00:10:43.390 --> 00:10:50.234
And then also, obviously, what is the cost to do so, like hey, it's 50% off on the net or a handle or whatever that is.

00:10:50.234 --> 00:11:02.962
So it actually worked out really well and we had a lot of people who are very interested in it and it taught us a lot, because we got to have a lot of conversations with pool pros and so we learned a great deal from having those conversations with people.

00:11:02.982 --> 00:11:04.105
Okay, it people.

00:11:04.105 --> 00:11:05.888
It was such a brilliant.

00:11:05.888 --> 00:11:09.053
I mean everything was so well orchestrated.

00:11:09.053 --> 00:11:19.231
I mean I was part of the conversations that we all had before the trade show happened, months before the trade show happened, and then I had the opportunity to be at the trade show and watch it all unfold.

00:11:19.231 --> 00:11:28.075
And I mean all of the things that Mike said that I think that were in his head as potential benefits of doing this Pull Olympics.

00:11:28.075 --> 00:11:30.067
But I got to see it firsthand.

00:11:30.067 --> 00:11:31.904
And what happened to this kid?

00:11:31.904 --> 00:11:33.370
This 15-year-old kid came back.

00:11:33.399 --> 00:11:55.826
I mean he probably all in all spent six hours at our booth over the course of a couple of days because he was so competitive and this is a predominantly male industry and I think that males are predominantly more competitive than females are and I mean people would go and get their friends and bring hey, let's see if you can do more pushups than me.

00:11:55.826 --> 00:11:57.881
Or hey, let's see if you can put this together.

00:11:57.881 --> 00:12:22.307
We had an uncle and a nephew that were razzing each other but, like Mike said, every time we had some guys there that were competing against each other, we'd have 10 more people that would come up to see what was going on because of the ruckus and one of the things that we didn't do that I think was a little bit of a miss is they most booths or most trade shows have that scanning tool where you can scan someone's their lanyard and then get their contact information.

00:12:22.307 --> 00:12:38.961
We didn't do that but like there are so many people that came up to watch that I had conversations with that didn't necessarily want to compete, that were interested in what we had to say but didn't stop for very long, if I, if we had some sort of a tool or we could have scanned, we could have got a bunch more people on the list.

00:12:38.961 --> 00:12:41.886
So I think it could have been a little bit more successful in that regard.

00:12:41.886 --> 00:12:59.504
But I mean, the whole thing went just to plan and I think it went even better to plan based on how competitive, how much of a competitive nature, the competition was and then how many people came as a result of not only the competitive part of it but also just to see what the ruckus was.

00:12:59.504 --> 00:13:05.052
It was brilliant and I was honored to be a part of it and we learned so many lessons for the next trade show.

00:13:05.052 --> 00:13:16.080
And that was I was honored to be a part of it and, like I, we learned so many lessons for the next trade show and that was the other thing is that we it was successful enough to where trade shows are going to become part of part of getting in front of those pool pros.

00:13:16.221 --> 00:13:17.746
And one more thing I want to add.

00:13:17.746 --> 00:13:24.466
You know I'm still kind of fairly new to the pro-tough family and being able to have those conversations with the pool pros.

00:13:24.466 --> 00:13:46.145
I think all of this starts with having a better product or having a good product, because that, you know, being able to have that conversation with the pool pro and show him and have him be able to handle the tools that are more durable very easily identifiable as more durable than the tools that they're using but then having conversations with them about the warranty, like I can't, I can't count.

00:13:46.145 --> 00:13:54.202
I lost count of the number of pool pros that looked at me after I told them about 50, that 50% off unlimited replacement warranty, and they asked me what the catch was.

00:13:54.202 --> 00:13:56.995
Like Mike said, there's nobody in the industry that does that.

00:13:57.034 --> 00:13:58.600
The pool, the tools are better.

00:13:58.600 --> 00:14:00.462
In general, we offer a warranty.

00:14:00.462 --> 00:14:01.985
Like it's literally a no brainer.

00:14:01.985 --> 00:14:12.347
And that's what I learned by being face to face with these pool professionals and I don't think that we would have learned that in the same way if we were just having phone calls or emails with those pool professionals.

00:14:12.347 --> 00:14:14.341
So, yeah, it was, it was, it was great.

00:14:15.085 --> 00:14:31.182
Well, and Matt, you talked a little bit about lessons learned and I'd love to hear from both of you guys, you know, based on this experience, you know, what are maybe a couple you know what are maybe a couple.

00:14:31.201 --> 00:14:33.248
You know two to three of those lessons learned that are on your guys's list for next time.

00:14:33.248 --> 00:14:36.376
So I'll say that one of the lessons that we learned that I think is going to be really critical is location.

00:14:36.376 --> 00:14:37.740
We were I don't even want to say lucky enough.

00:14:37.740 --> 00:14:41.355
Honestly, this is a God thing as far as I'm concerned, because we were in.

00:14:41.355 --> 00:14:46.528
We were placed in a booth because we were late to the game, you know, getting ourselves registered for the trade show.

00:14:46.528 --> 00:15:18.370
We were in a booth that was way back off in a corner and our original plan because we knew that was going to be problematic, our original plan was that we would have people at least one person at all times, walking the trade show with essentially a billboard on their back, you know, like with with a t-shirt or polo advertising the competition and the unlimited 50% off replacement warranty and whatnot, and the booth number just to get people back there and a QR code that they could scan, which would give them the map and would direct them to where we were exactly.

00:15:18.370 --> 00:15:46.754
We ended up not really having to do that because, I don't know, a month before the trade show, I happened to jump in to check on something I don't even remember what it was it was something related to the map of the trade show and recognized there was an opening for a booth and it wasn't even technically an opening, it was held by somebody, but it was getting pretty close and so I asked Pam and just said, hey, would you investigate this?

00:15:46.754 --> 00:15:49.548
You know, like, because this would be a really good place placing for us.

00:15:49.548 --> 00:15:58.168
Turned out they weren't going to come, so we got their boot and we ended up on a main aisle, so we got a lot of traffic just rolling by our booth.

00:15:58.168 --> 00:16:05.952
But here's the thing we learned that that location and I mean everybody knows location, location, location, right, like it's important.

00:16:05.952 --> 00:16:08.548
It's not as if we didn't already know that going in.

00:16:08.548 --> 00:16:26.825
But what we did discover was if your booth is interesting, like if there's something going on there that draws people's eyes and draws their attention, and you have good location, you will get people coming into the booth without having to walk out into the aisle and drag people in.

00:16:26.825 --> 00:16:28.307
They will just show up, naturally.

00:16:28.307 --> 00:16:39.496
So one of the things that we will absolutely do going forward is make sure that we are on some sort of a main aisle that we know we're going to be able to get traffic, you know, just naturally walking by our booth.

00:16:39.496 --> 00:16:43.543
So as long as we're interesting enough that we'll get people coming in.

00:16:43.543 --> 00:16:44.903
So that was one thing.

00:16:45.804 --> 00:16:51.389
Another thing is we had QR codes everywhere and the QR codes mainly were they took them to a landing page.

00:16:51.389 --> 00:16:56.952
On that landing page they could register for the competition and a few other things.

00:16:56.952 --> 00:17:00.174
There was information about the company and I think that was really valuable.

00:17:00.174 --> 00:17:01.176
We had people scanning.

00:17:01.176 --> 00:17:05.159
We had a little in fact I've got one in my pocket because we have some extra ones.

00:17:05.159 --> 00:17:10.202
We did these little mint tins which basically became our business card.

00:17:10.202 --> 00:17:14.955
So anytime somebody was at the booth and we wanted to send them away with something, we would just give them this.

00:17:14.955 --> 00:17:17.693
There's like a hundred little mini mints in this thing.

00:17:17.693 --> 00:17:24.192
It's super tiny, easy to pop in your pocket, but there's a QR code on it that they can scan and would take them to the landing page.

00:17:24.192 --> 00:17:30.826
And of course, we can change that If you do that.

00:17:30.826 --> 00:17:37.035
By the way, if you use QR codes, make sure that you're set up in a way that you can change where they go after the trade show, so that during the trade show it can go to a trade show specific landing page.

00:17:37.035 --> 00:17:41.289
After the trade show, you can send them to the homepage or send them wherever it is that you want them to go.

00:17:41.811 --> 00:17:44.026
But we had QR codes everywhere for people to scan.

00:17:44.026 --> 00:17:49.913
And one of the things that we didn't do and I would highly recommend is, if you're going to do that, because we put them on coffee cups.

00:17:49.913 --> 00:17:51.656
So we had coffee at the booth.

00:17:51.656 --> 00:17:59.018
We had QR codes on the coffee cup so that as you're walking around, you know it was advertising, the pool, olympics and our booth number and you could.

00:17:59.018 --> 00:18:04.670
You know, if you want to tell somebody about it, you could just hand them the cup and they could scan the QR code, give them directions back to our booth.

00:18:04.670 --> 00:18:05.672
But we did.

00:18:05.672 --> 00:18:09.979
We use the same QR code on everything because it all went to the same place.

00:18:09.979 --> 00:18:15.376
Yep, bad idea, because now we don't know which which items got the most scans.

00:18:15.396 --> 00:18:19.105
You know like where people actually come from the coffee cups, or they come from the mince, or do they come?

00:18:20.567 --> 00:18:24.657
from the future trade show, everything will have its own QR code so we can track that.

00:18:24.657 --> 00:18:26.327
But it was very effective.

00:18:26.327 --> 00:18:29.998
We had a lot of scans on those QR codes and so it did work quite well.

00:18:29.998 --> 00:18:31.788
So that would definitely be a takeaway.

00:18:31.788 --> 00:18:33.433
That, I think, was a valuable one.

00:18:33.433 --> 00:18:37.826
There's plenty of other ones, but, matt, I don't know if you want to jump in there and talk about some of the other stuff.

00:18:38.669 --> 00:18:43.025
Yeah, I mean I think the other one that we put a lot of work into that I think was important.

00:18:43.025 --> 00:18:59.074
Now it does add a considerable cost but I think and I did see examples of people that didn't do this Our booth was really cool, like it was backlit, it was big, I think having a good booth.

00:18:59.074 --> 00:19:06.955
I did go walk the floor a couple of times and I literally saw a Chinese manufacturer that had a folding table that didn't even have a tablecloth.

00:19:06.955 --> 00:19:09.174
It said exhibitor.

00:19:09.174 --> 00:19:12.230
On the back, like that was their label, was just exhibitor.

00:19:12.752 --> 00:19:17.589
And to be honest, I'm not a pool professional, so like I don't even know what they were selling, I have no idea what was on the table.

00:19:17.589 --> 00:19:32.557
So like I think, investing in I think Mike's going to talk a little bit about overall budget, of what it costed, of the trade show in general, and I think the booth was probably a big part of that but I think it was super important and I think it legitimized the business as a whole.

00:19:32.557 --> 00:19:47.726
I think you know appearance and I mean first impressions are important and I think investing in having you know something like that, you know a real nice booth, that kind of sets people's mind at ease when they're coming up to you.

00:19:47.726 --> 00:19:49.412
But I think that is super important.

00:19:49.412 --> 00:19:56.051
So that was one of the things I learned, to be able to pass on to other people is you really have to invest in what that first impression looks like?

00:19:56.051 --> 00:19:58.647
I think that was another big thing that I learned as well.

00:19:59.009 --> 00:20:05.045
Yeah, on the topic of the booth, first of all, I was really pleased with how the booth came out.

00:20:05.045 --> 00:20:15.891
But one of the things that when we were initially looking at it but one of the things that when we were initially looking at it, so we wanted a really good design we had a 10 by 20, basically two 10 by 10 slots.

00:20:15.891 --> 00:20:23.874
So we had a 10 by 20 booth and we needed that because one side was the show side and one side was the competition side and we needed that kind of division there.

00:20:23.874 --> 00:20:27.355
We decided fairly early on that we wanted it to be backlit.

00:20:27.355 --> 00:20:31.718
I thought that that was going to add a lot and if we had the right design, that that would help.

00:20:31.718 --> 00:20:40.541
And I will say, when we assembled this, it looked good even before we plugged it in, let's say.

00:20:40.541 --> 00:20:50.087
But once you backlit it it really drew your attention.

00:20:50.087 --> 00:20:50.971
So I would highly recommend a backlit booth.

00:20:50.991 --> 00:21:03.829
But here's the thing we started looking at companies in the US that could do that for us and the cost was going to be about 15 grand for the booth and I was like first trade show, don't know how this is going to go.

00:21:03.829 --> 00:21:06.493
No way I'm investing that kind of money in a booth.

00:21:06.493 --> 00:21:08.490
What are our alternatives?

00:21:08.490 --> 00:21:10.825
So what we did, we went overseas.

00:21:10.825 --> 00:21:15.683
We went to Alibaba and look for who makes these things, because I knew the guys in the U?

00:21:15.683 --> 00:21:18.556
S weren't making them Like they were buying them from somebody.

00:21:18.916 --> 00:21:22.086
So we went to a manufacturer overseas that makes these booths.

00:21:22.086 --> 00:21:26.655
We managed to buy the exact same booth for $3,000.

00:21:26.655 --> 00:21:31.615
And now we paid two grand to ship it into the U US because we needed it really fast.

00:21:31.615 --> 00:21:33.027
So we had to ship it by air.

00:21:33.027 --> 00:21:50.291
But we spent five grand total for a $15,000 booth and if we hadn't needed it so quickly and we could have sent it over with one of our product shipments or something in a container, you know, we probably would have gotten away for 3,500 bucks you know for for the whole thing.

00:21:50.291 --> 00:21:59.061
So I would you know, if you want to go with a backlit booth, definitely look overseas to to a good manufacturer in China, because the one that we used was actually terrific.

00:22:03.545 --> 00:22:04.807
How did you do the design for the booth Like?

00:22:04.807 --> 00:22:06.828
Was that done from somebody separate from who you ordered it from?

00:22:06.828 --> 00:22:07.289
Or was that the like?

00:22:07.289 --> 00:22:08.030
Who did the design for it for?

00:22:08.050 --> 00:22:09.653
you guys, they would have done it for us.

00:22:09.653 --> 00:22:13.898
We just I wasn't entirely confident, you know, in their design team.

00:22:13.898 --> 00:22:18.212
You know, maybe they would have done a great job, I don't know, but we actually had a designer that did it.

00:22:18.212 --> 00:22:22.633
Matt had somebody that he'd already worked with, and so we brought him in and he did the design.

00:22:22.633 --> 00:22:25.506
Took a little bit of work, but it came out really good.

00:22:25.865 --> 00:22:36.894
Another recommendation that I would make this is something that we decided to do as we were walking through the process of design was we designed the booth so that it's configurable.

00:22:37.295 --> 00:22:52.669
So the way that it comes is it basically comes in 10-foot lengths, like there's a 10-foot wall, another 10-foot back wall, and then we've got a 10-foot side wall and then you just kind of put them together and it comes with a fabric that you put on each side.

00:22:52.689 --> 00:23:03.226
So what we did was because my thought when we started working through it was well, if we go to other trade shows, I don't know if the configuration of our booth is going to be the same.

00:23:03.226 --> 00:23:10.009
What if we decide we want to put the competition on this side because we're in position, or maybe we only get a 10 by 10 space?

00:23:10.009 --> 00:23:12.173
We can't afford, you know we can't do the 20 by 20.

00:23:12.173 --> 00:23:21.369
So we actually made the design so that everything was basically reversible and configurable, so we could set it up any way we wanted and it would still work.

00:23:21.369 --> 00:23:35.067
So that's one thing I would recommend with the design is make sure you design it with that in mind that if you're in a space where you want to shift the position of things, you can actually do that, so you don't have to repurchase new, you know graphics for the for the booth, okay.

00:23:35.769 --> 00:23:46.911
And then you know since we're on budget, I mean you know if you're comfortable sharing kind of ballpark, by the time you paid for a booth and you know what it costs to be in the trade show and you know getting out there and all that type of stuff.

00:23:46.911 --> 00:23:52.309
If you're comfortable sharing kind of ballpark, all in, where did you end up?

00:23:52.731 --> 00:23:54.960
Yeah, no, I'm plenty comfortable with that.

00:23:54.960 --> 00:23:58.534
We haven't done the full total yet, we're still putting those numbers together.

00:23:58.534 --> 00:24:11.401
But if we talk about some of the major expenses getting the booth space so we did two 10 by 10 booths Each 10 by 10, I think, was like 3 800.

00:24:11.401 --> 00:24:20.246
So we were in the area of 7, 7 500 bucks for the booth space itself, they will absolutely nickel and dime you on every single little thing that you need.

00:24:20.246 --> 00:24:24.713
So, like coffee, you know, for two days was like 700.

00:24:24.713 --> 00:24:25.394
You know like it was.

00:24:25.394 --> 00:24:27.298
It was just you and you.

00:24:27.846 --> 00:24:31.916
If you've never done a trade show, when you you get those numbers back you're going to think that it's a joke.

00:24:31.916 --> 00:24:33.890
You're literally going to think it's a joke.

00:24:33.890 --> 00:24:35.054
It's not a joke, it's for real.

00:24:35.054 --> 00:24:38.830
You know, electricity, getting electricity to your booth was like I don't know.

00:24:38.830 --> 00:24:42.618
We paid another $300, $400 just to have electricity, you know.

00:24:42.618 --> 00:24:53.240
So there's all sorts of stuff like that, that the overall cost for the booth, for some of the additional items that we needed for the booth.

00:24:53.240 --> 00:24:57.888
You know the booth space, you know all of that it probably costs us.

00:24:57.888 --> 00:24:58.971
You know about.

00:24:58.971 --> 00:25:03.013
Well, let's see, we had five and some 12.

00:25:03.013 --> 00:25:16.790
I would say you're probably looking at like 15 grand for the, the booth itself, leasing the space for the booth and all of the incidentals and stuff at the trade show for the booth.

00:25:16.790 --> 00:25:18.635
You're probably in that 15 grand range.

00:25:18.635 --> 00:25:23.336
And again, that assumes that you went overseas to get your booth done, because that was a big savings for us.

00:25:23.904 --> 00:25:25.769
Now, beyond that, we had travel expenses.

00:25:25.769 --> 00:25:29.787
We brought in six people, so we had airfare for six people.

00:25:29.787 --> 00:25:38.753
We had an Airbnb that we rented, you know, near the venue, for a week, essentially because we needed some prep days so that we could get things figured out.

00:25:38.753 --> 00:25:43.412
We wanted to have some decompression days afterward so the team could just kind of enjoy being together.

00:25:43.412 --> 00:25:55.319
And you know, if you're a remote team, that was actually a big benefit to us as well was just having this remote team come together and personally get a chance to actually interact and get to know each other better.

00:25:55.319 --> 00:25:59.155
So that was actually a significant value to us.

00:25:59.155 --> 00:26:03.936
It's hard to calculate that, but I would consider that a very big value of having done it.

00:26:03.936 --> 00:26:12.525
But I mean, you're probably, if you're bringing people from in the US from in the US versus overseas you know that'll lessen your transportation costs.

00:26:12.525 --> 00:26:14.925
But they weren't insignificant, you know.

00:26:14.925 --> 00:26:23.415
I would say a couple of grand total, you know, maybe, well, once you account for the Airbnb, probably a few grand for that.

00:26:23.415 --> 00:26:25.651
We had to rent, you know, vehicles.

00:26:25.651 --> 00:26:58.536
We needed two vehicles, so you've got rental costs there, no-transcript, and literally that's probably, you know, five grand.

00:26:58.536 --> 00:27:01.847
You know, in terms of the total, man, hours and things like that.

00:27:01.847 --> 00:27:04.616
So it wasn't cheap by any means, you know.

00:27:04.616 --> 00:27:24.218
Was it cheap However so I would say that rough estimates would suggest that the next trade show that we do will be no more than a third of the total expense that we put into this one, and maybe as much as a quarter because there will be so much less time invested, because we already know what we're doing.

00:27:24.565 --> 00:27:26.490
We figured it out, we've got the template.

00:27:26.490 --> 00:27:29.897
You know, like there's a few things we want to change, but ultimately it went well.

00:27:29.897 --> 00:27:32.012
So there's not a lot of expense there.

00:27:32.012 --> 00:27:33.470
You know we already have the booth.

00:27:33.470 --> 00:27:36.693
You know we kind of understand the trade show game a little bit.

00:27:36.693 --> 00:27:45.057
So, in terms of minimizing our expenses there and things like that, so you know, in that sense the first trade show is going to cost you a fortune.

00:27:45.057 --> 00:27:49.955
Additional trade shows will be much less expensive than the first one.

00:27:49.955 --> 00:27:55.932
Once you kind of figure out what you're doing and you have a lot of those items.

00:27:55.932 --> 00:27:58.201
But remember, you have to transport them so and you have to store them in between trade show events.

00:27:58.201 --> 00:28:07.490
So bear in mind that that's also another expense that you're going to have to consider is how do we store it, how much is that going to cost, and how much is it going to cost to get it from here to the next trade show?

00:28:07.490 --> 00:28:09.271
You know, all of that's going to come into play.

00:28:10.153 --> 00:28:12.356
So just kind of looking at those as like startup costs.

00:28:12.356 --> 00:28:21.390
Like when you do that first one, hey, you know there's going to be significant amount of like anything that new that you do, whether it's a new product or you know a new marketing channel.

00:28:21.390 --> 00:28:26.230
There's going to be startup costs and kind of that learning curve that you just have to plan for in advance.

00:28:26.750 --> 00:28:35.528
Right, yeah, for now, the one thing that I think, first of all, the title of this podcast episode is the Power of Face-to-Face Marketing.

00:28:35.528 --> 00:29:18.972
We haven't really talked a lot about how this trade show, what the benefits of that were, but I think if you were to ask Mike and I will after I get done with the question what the ROI was, first of all, I think that the ROI is a little bit difficult to calculate because I don't think it's going to be a lot of, it's not going to be immediate, but from my standpoint, the like I said before having conversations with pool pros, which isn't something that I've had the opportunity to do up until now One thing like I've, I've done lots of research into the competitors on Amazon in this particular category, and our price point is a lot higher than most of the cheap Chinese competitors that are selling the same products.

00:29:18.972 --> 00:29:28.200
What I learned at the show is that the pool professional tools, which not a lot of them, are even sold on Amazon, at least not by the brand.

00:29:28.200 --> 00:29:31.563
Our prices are in line with a lot of those brands.

00:29:31.563 --> 00:29:37.695
So it's not the same apples to apples comparison in terms of price point, and that was an important lesson for me.

00:29:37.695 --> 00:29:44.965
But then also hearing people that use our tools and hearing their stories about how it saved them time.

00:29:44.965 --> 00:29:45.866
It saved them money.

00:29:45.866 --> 00:29:47.609
It gave me.

00:29:48.131 --> 00:29:54.405
The one of my big tasks for the brand in the upcoming year is penetrating that pull pro market.

00:29:54.405 --> 00:29:59.848
And because I was able to have those face-to-face conversations with the people that actually use the tools.

00:29:59.848 --> 00:30:04.301
I, for me, it's not even a question of how is that?

00:30:04.301 --> 00:30:12.534
You know, it's not something that we've done before, it's not been an effort of the brand before, but you know how is that going to look, how are we going to have those conversations?

00:30:12.534 --> 00:30:14.721
How are those conversations going to be received?

00:30:14.721 --> 00:30:19.734
Because of those conversations that I had face to face with these pool professionals, I.

00:30:20.096 --> 00:30:24.525
Now, for me, it's just a question of how fast can we get in front of every pool professional in the United States?

00:30:24.525 --> 00:30:28.992
Because what I learned is that our tools are a no brainer for most of those pool professionals.

00:30:28.992 --> 00:30:30.615
They're better quality than the tools they're using.

00:30:30.615 --> 00:30:36.015
Now there's a 50% off lifetime warranty replacement, like it is literally a no brainer and it doesn't.

00:30:36.015 --> 00:30:40.673
You don't have to go that far out to calculate what the return on investment of using the tools are.

00:30:40.673 --> 00:30:59.195
So for me, the knowledge of our tools are better than what they're using and it's going to save them money in the first couple of months, like, I am so confident that when I start picking up the phone to call these pool professionals, there's no way they're going to be able to tell me no, because I know what the benefit is going to be to them.

00:30:59.195 --> 00:31:03.971
So that really was the biggest benefit for me to having those face-to-face conversations, and I don't.

00:31:03.971 --> 00:31:10.031
It's going to be hard to calculate the ROI of what the show was because, like, I think it's exponential in my opinion.

00:31:13.944 --> 00:31:33.617
Yeah, I think that that's probably the most valuable piece that came out of this is that, as an entire team, every single individual at the booth discovered exactly what Matt just said, and that is we knew what we thought about how our product would fit into the pro market, because it's not like we haven't sold to any pros.

00:31:33.617 --> 00:31:36.615
We have like 2000 pros on our email list.

00:31:36.615 --> 00:31:39.571
You know that buy our products and more than that who aren't on our email list.

00:31:39.571 --> 00:31:46.494
So it's not like we haven't sold to them but we haven't talked to them a lot, like it was kind of like the residential market is who we sell to.

00:31:46.494 --> 00:31:50.294
The pool pros just happen to show up Like they just filter in.

00:31:50.294 --> 00:31:53.461
The pool pros just happen to show up Like they just filter in.

00:31:53.501 --> 00:32:02.440
We don't really, you know, and to our detriment, quite frankly, like that I didn't recognize that opportunity a lot sooner and was essentially forced into recognizing that opportunity.

00:32:02.440 --> 00:32:06.134
By the way, things are going on Amazon because of, you know, chinese sellers and stuff.

00:32:06.134 --> 00:32:06.796
That's.

00:32:06.796 --> 00:32:11.588
That's on me because, honestly, I should have figured that out a long time ago, but ago.

00:32:11.588 --> 00:32:22.224
But as we started thinking about it, it became fairly clear to me that it makes sense that this is how our products and our warranty would be received by that market.

00:32:22.224 --> 00:32:42.454
But that's way different than actually standing in front of dozens and dozens and dozens of pool pros, all of whom look at you like you're an alien when you tell them what they're getting and what the cost is, and when you finally get to the point of them understanding there is no catch, this is what it is.

00:32:42.454 --> 00:32:46.528
You know, the light bulb goes off and they're like how many can I buy?

00:32:46.528 --> 00:32:48.733
You know, like that, that was the response.

00:32:48.733 --> 00:32:50.005
You know, it was just that way.

00:32:50.005 --> 00:32:56.529
And so when you see that in real time, right in front of you, that's the opportunity I think that you really gain is.

00:32:56.609 --> 00:32:59.211
Okay, yeah, we made, we made sales at the trade show.

00:32:59.211 --> 00:33:01.473
There are sales that came in after the trade show.

00:33:01.473 --> 00:33:20.750
There are some volume orders-face opportunity to see in their eyes what they thought of our product and our warranty and our company and recognizing oh yeah, we just have to get in front of them, we will sell to them.

00:33:20.750 --> 00:33:30.470
It's just a matter of how, and now it doesn't matter, like it can be trade shows, google ads, whatever Like it doesn't matter the venue or the medium, we just have to get our name in front of them.

00:33:30.470 --> 00:33:33.827
Trade shows will be one of those mechanisms that we use.

00:33:33.827 --> 00:33:38.478
But now we know, just get in front of them and it'll work.

00:33:39.785 --> 00:33:46.234
Well, I'm curious because you said with you talked about the QR code and kind of the Pool Olympics and that type of stuff and collecting some of that information.

00:33:46.234 --> 00:33:52.448
What was your thought going into it and what did that implementation look like?

00:33:52.448 --> 00:34:00.794
You know, once you collect that information, to follow up with those folks after the trade show to stay top of mind, because I mean, you know, we all know that ads work.

00:34:00.794 --> 00:34:12.043
However, ads also require money, whereas you know having somebody on an email list, especially once you've had that face to face interaction, gives you essentially the capability to interact with them for essentially free.

00:34:12.764 --> 00:34:12.844
Yeah.

00:34:12.844 --> 00:34:18.525
So, first of all, everybody who registered for the competition, of course, ended up on our list.

00:34:18.525 --> 00:34:22.353
They received some information specific to pool pros and yada, yada.

00:34:22.353 --> 00:34:56.599
I would say, in terms of what I had in my head versus what actually happened, there was a little bit of a discrepancy there in the sense of I had it set as you could register to compete or you could register to vote, and the register to vote was what do you think the top score or the best score is going to be for this event, for this event, for the whole event, you know, whatever, and if you are correct in that, then you'll win the same thing as the person who actually competed.

00:34:56.599 --> 00:35:00.851
Right, I thought that we would get a lot more response out of that.

00:35:00.851 --> 00:35:04.367
The truth is, we got virtually no response out of that.

00:35:04.367 --> 00:35:16.179
So for me, I was looking at that as an opportunity to build a much larger list as a result of that, because I thought there would be way more people who would decide not to compete but, you know, might still want to win something.

00:35:16.179 --> 00:35:20.206
You know, and maybe that's how we presented it, maybe there's ways that we could make it more effective.

00:35:20.206 --> 00:35:22.231
But realistically, like when I look at the numbers.

00:35:22.231 --> 00:35:27.896
We had virtually nobody sign up for that and the majority of people signed up to compete, if they signed up for anything.

00:35:27.896 --> 00:35:32.666
So that was a lesson learned.

00:35:32.666 --> 00:35:35.452
We probably will do away with the voting and you know future events.

00:35:35.452 --> 00:35:51.817
But also it it it made it more obvious that we need the lanyard scan opportunity because we'll get a whole lot more people on the list that way, because there were a lot of people who showed up at our booth that we aren't going to have a good opportunity to follow up with later because we didn't get their information, because it wasn't as easy.

00:35:51.817 --> 00:35:53.260
You know, like there's just too many people.

00:35:53.260 --> 00:35:56.911
We found a tool that I think is actually going to work really well for that.

00:35:57.371 --> 00:36:00.949
Here's another thing every trade show that you go to, they have that.

00:36:00.949 --> 00:36:05.768
Well, I shouldn't say every, I've only been to one, but the ones that we investigated they have that.

00:36:05.768 --> 00:36:09.434
You know like you pay 700 bucks, you know whatever it is.

00:36:09.434 --> 00:36:23.005
You know maybe it's less at some of them, but to get a scanning device or to be able to put an app on your phone so you can scan their badge and get their information, it's pretty pricey, of course, especially if you're going to do that at every trade show.

00:36:23.005 --> 00:36:24.811
Also, what I found out is it's glitchy.

00:36:24.811 --> 00:36:28.847
Like a lot of these trade shows, the devices don't work properly all the time.

00:36:28.847 --> 00:36:31.936
You know, if you download the app, the app doesn't always work properly.

00:36:31.936 --> 00:36:34.971
It doesn't scan business cards, it only scans their badge.

00:36:34.971 --> 00:36:39.976
So if they don't have the badge handy or they lost it now all of a sudden, you've got no way to track that.

00:36:40.405 --> 00:36:47.219
So we actually found a service called Popple P-O-P-L that will scan business cards.

00:36:47.219 --> 00:36:50.673
It will scan badges of almost any type at any trade show.

00:36:50.673 --> 00:36:51.416
I tested it.

00:36:51.416 --> 00:36:53.967
Cards it will scan badges of almost any type at any trade show.

00:36:53.967 --> 00:36:54.389
I tested it.

00:36:54.409 --> 00:36:57.094
I pulled up sample badges on Google just from other trade shows and whatever.

00:36:57.556 --> 00:37:07.150
Every single one of them it scanned and it uses AI on the background to go out onto the internet and find as much contact information about that person as it can.

00:37:07.150 --> 00:37:14.635
So it takes all the information from the badge, puts it in there, then it goes and gets their phone number, their LinkedIn, their email address, throws that in there as well.

00:37:14.635 --> 00:37:28.177
You can tag them, you can add notes, you can automate it so that it connects to Zapier or any of these other kind of tools, so you can automate this process of following up and all these things.

00:37:28.177 --> 00:37:44.538
I would highly recommend that because the cost is going to be less like for an entire year for our entire team to have this on their phone and be able to do all of that than for one trade show to pay, you know, for the service to be able to scan those codes.

00:37:44.538 --> 00:37:45.947
I highly recommend it.

00:37:45.947 --> 00:37:47.932
Get those, get those people on your list.

00:37:47.932 --> 00:37:51.208
Make sure you have an automated flow so that you know it's processing.

00:37:51.208 --> 00:37:54.014
That would be a really important and valuable tool.

00:37:54.596 --> 00:38:08.195
So, and one thing that comes to my mind and then we do need to wrap up here in the next couple of minutes is, with that process is, you know, if you, first of all I would encourage you know anybody who's listening out there is come up with something unique and interesting, like you guys did for the pool Olympics.

00:38:08.195 --> 00:38:35.052
However, if, for whatever reason, you can't, or in addition to that, one thing that we found incredibly useful at those trade shows and yes, I know that it's used a lot, but it's also used very effectively which is a product giveaway, you know, and make it a bundle that's your products, that's, you know, valuable enough to where people are going to want to register, and those types of things Cause, then what it also does for you is not only gives them a reason to sign up, but also to email them and say, hey, after the trade show, here's the winner.

00:38:35.052 --> 00:38:49.690
But it also gives you a bite at the apple to say hey, if they weren't the winner, you can give them a specific coupon code or additional add-on product or some sort of special promo, just for them to at least kind of prime the pump.

00:38:49.690 --> 00:38:53.768
And think about that first email which impacts your deliverability.

00:38:53.768 --> 00:39:04.251
I mean people want to open an email to figure out you know who won that giveaway from, whatever, and so you know that can be a really powerful thing either to do on its own or in addition to.

00:39:04.552 --> 00:39:14.092
You know, again, I think having something unique, like what you guys did, that really ties into the brand is ideal, but if you, you know, for whatever reason you don't have that you want to look for something in addition to.

00:39:14.092 --> 00:39:17.811
I think we've seen, we've used that strategy before very successfully.

00:39:17.811 --> 00:39:28.913
The last couple of minutes here that I want to kind of wrap up with is you know, not everybody out there is going to have that budget in order to spend, you know, 20 plus grand on going to a trade show.

00:39:28.913 --> 00:39:40.766
You know, what kind of maybe some quick ideas or recommendations do you guys have for those folks that maybe don't have that budget but want to do some face-to-face marketing?

00:39:42.271 --> 00:39:45.987
The first thing that I would say is that you don't necessarily have to be an exhibitor at the trade show.

00:39:45.987 --> 00:39:47.170
There's no matter what category you sell products in.

00:39:47.170 --> 00:39:48.755
I can pretty much guarantee that there's some sort of a trade show.

00:39:48.755 --> 00:39:50.721
That is's no matter what category you sell products in.

00:39:50.721 --> 00:40:03.298
I can pretty much guarantee that there's some sort of a trade show that is relevant to the people that are buying those types of products, and even just going and being one of the attendees of a trade show is valuable.

00:40:03.625 --> 00:40:09.307
There were a couple of service providers that approached us that were very, very unique in the way that they.

00:40:09.307 --> 00:40:20.735
I mean, there was one Amazon agency that had a whole presentation that they handed us that was very specific to our brand, and so she didn't pay to be at the show, but she made a big impression.

00:40:20.735 --> 00:40:24.768
There's also an SEO agency that we're probably going to end up working with because of it.

00:40:24.768 --> 00:40:34.568
So you don't necessarily have to be an exhibitor and spend, you know, $15,000 on a booth, just going there and being present and learning Like there were.

00:40:34.568 --> 00:40:40.612
You know, like I would have gotten value just by sitting on some of the sessions that some of the pool professionals were sitting at.

00:40:40.612 --> 00:40:41.414
So, like.

00:40:41.414 --> 00:40:48.869
You don't have to be an exhibitor, even just going find a trade show that is relevant to the people that are buying your products and just go as a as an attendee.

00:40:49.311 --> 00:40:51.115
I also think, too, just the idea.

00:40:51.115 --> 00:40:56.369
And, of course, if you're an Amazon seller, hopefully you know that these exist, although, to be honest, for a lot of years I didn't know.

00:40:56.369 --> 00:41:10.251
But you know, like the Amazon conferences, you know, like one of the things that happens at these Amazon conferences is all of these additional side events that happen, these networking events that occur that are put on by all sorts of other you know, individuals, organizations, businesses, whatever.

00:41:10.251 --> 00:41:13.134
That is an opportunity for you to connect with these Amazon sellers.

00:41:13.134 --> 00:41:15.237
Well, the same thing happens at all these other trade shows.

00:41:15.237 --> 00:41:26.706
So, like there's, there's networking events that are happening at these trade shows before, after, during, you know, whatever.

00:41:26.706 --> 00:41:28.813
Participate in those networking events that give you an opportunity to connect with those individuals.

00:41:28.813 --> 00:41:31.561
You know, and again, they don't cost anything People.

00:41:31.561 --> 00:41:34.853
They're not charging you generally to walk in the door to these networking events.

00:41:34.853 --> 00:41:39.452
Maybe they charge a little bit, but it's not much and it's well worth being in there.

00:41:39.864 --> 00:42:00.824
I would also say one of the things that you should probably step back and consider is is there a way for your product to be relevant to a commercial buyer who would buy it, potentially in bulk quantities, if there's any creative way that you can come up with that is reasonable.

00:42:00.824 --> 00:42:06.454
That makes your product a viable option for these commercial buyers.

00:42:06.454 --> 00:42:12.436
Consider the potential for a single order that might be as much as a thousand individuals.

00:42:12.436 --> 00:42:17.344
And how can you connect with those bulk buyers Right?

00:42:17.344 --> 00:42:23.911
There are plenty of events that you could attend where you're going to meet up with people who will buy onesies and twosies Right, there's nothing wrong with that.

00:42:23.911 --> 00:42:36.614
But if you can instead attend an event where you can hobnob with people who might buy a hundred or a thousand, 10,000 units that's a much more your ROI on that is likely to be much better.

00:42:36.614 --> 00:42:46.153
If you actually are talking to these people and networking with these people and connecting with them, just one contact might easily pay for that and cut your trip, even if you had to pay for airfare and the whole nine yards.

00:42:47.445 --> 00:43:12.016
Well, and I think I'll build off of that before we wrap here, which is I know we talked a lot about trade shows, but really this is about face-to-face marketing, and so, whether it's when you work with those bigger buyers, helping support them by demoing your product in their store we did a lot of sampling and demos for a coffee brand that I used to have in grocery stores, and so that was a much more cost-effective way to get a lot of that same face-to-face feedback.

00:43:12.016 --> 00:43:13.557
So there's other ways to do it besides trade shows.

00:43:13.557 --> 00:43:16.519
Trade shows are great, but there's other budget-friendly options.

00:43:16.519 --> 00:43:28.826
So I would just encourage listeners to think about how you can test out some face-to-face marketing, because I think, even if you're well-connected with your customers, you've been doing it for a while.

00:43:28.826 --> 00:43:35.382
I guarantee that you'll learn something from doing some face-to-face marketing with your customers in that process.

00:43:35.382 --> 00:43:43.217
So I would just, yeah, encourage all our listeners to do that and want to thank everybody for listening and we'll be back next time for another Tactics Tuesday.